Dear Valued Customers,
We want to extend our heartfelt gratitude to all of you, both local patrons and our distant friends. Our time has been filled with cherished memories and meaningful connections.
Bergan's was founded in 1962 by J. Richard Bergan in Fulton, NY, and has proudly operated in Downtown Syracuse for the last 40 wonderful years. After careful consideration, we have made the difficult decision to close our retail space. As times change, we believe this is the best step for us moving forward.
We truly appreciate every interaction we've had with so many of you over the years, and we remain committed to delivering the same exceptional customer experience through our online store. We hope to continue serving you in this new way!
Thank you for your understanding and support.
Warm regards,
The Bergan Brothers
Bergan Brothers Clothing
By email:
BerganBrothersSuits@outlook.com
By Text:
315-471-9162
berganbrotherssuits@outlook.comPlease Note:
Our standard methods of shipment are US Postal Service(USPS) or United Parcel Service(UPS) to all areas within the United States. Most orders arrive within 5-8 business days at a rate of $12.95 to addresses in the continental United States and $26.95 for Alaska or Hawaii.
Shipping:
We strive to package and ship all products as soon as possible. Please update us in the comment section at purchase of any information we should know beforehand; ex: time-frame, additional security, etc... An electronic receipt is sent immediately after purchase with an additional email including tracking number when the label is printed. Any order totaling more than $300 will require a signature. Please plan accordingly!
Refund, Returns, and Cancellation Policies:
All returns require a Return Authorization via email at BerganBrothersSuits@Outlook.com or by phone at 315-471-9162. We gladly accept returns at buyers' expense up to 14 days of the shipping date. All items being returned must be in New Condition with all of the original tags and labels still attached. Please include written instructions pertaining to the return/exchange. Thank You
Refunds will be issued within 24-48 hours of receiving the package minus the cost of shipping.
If for any reason you would like to make an additional exchange all of the above must hold true as well as we will need a restocking fee based on both the returned item as well as the one you are exchanging it for.
Shirts will have a Restocking Fee of $10
Shoes will have a Restocking Fee of $20
Suits will have a Restocking Fee of $30